Privacy Policy

Welcome to ScanChoice ("we", "our", or "us"). ScanChoice is a platform that enables shop owners to showcase their shops and products through QR codes and lets customers browse available products by scanning those codes.

This Privacy Policy explains how we handle information when you visit our website, create an account, manage a shop, upload content, or browse a shop through a QR code.

By using ScanChoice, you acknowledge that you have read this policy. Where consent is legally required, we will request it separately. If you do not agree with this policy, please discontinue using the relevant services.

The information we collect depends on how you use ScanChoice. It may include the following categories:

A. Information provided by shop owners

• Name and contact details, such as email address or phone number.
• Account credentials and authentication-related information.
• Shop name, shop logo, and other shop details.
• Product names, prices, descriptions, photos, and availability information.
• Information submitted when contacting our support team.

B. Information collected from visitors

• Shop and product pages you request to view.
• Basic technical information, such as browser type, device information, and server logs, where collected.
• Usage and diagnostic information, where analytics or similar tools are enabled.

C. Information we do not automatically require

Scanning a public shop QR code does not, by itself, require you to create an account or provide your name, phone number, or email address. Additional information may be requested for specific features, and we will explain the relevant requirements where applicable.

We may use information for the following purposes:

• To create and manage shop owner accounts.
• To display shop details and product listings to visitors.
• To generate and maintain QR codes and public shop links.
• To store and display shop logos and product images.
• To authenticate users and protect accounts against unauthorized access.
• To troubleshoot errors, maintain reliability, and improve our services.
• To respond to questions, support requests, and complaints.
• To detect fraud, enforce our terms, and meet applicable legal obligations.

We process personal information only where we have an appropriate legal basis, such as providing a requested service, complying with a legal obligation, pursuing a legitimate interest where permitted, or obtaining consent where required.

ScanChoice allows shop owners to create QR codes that link to their shop pages. These pages may be accessible to anyone with the link or QR code.

Shop owners are responsible for ensuring that the information and content they publish is accurate and appropriate to share publicly.

• Shop names, logos, product listings, prices, and descriptions may be publicly visible.
• Anyone who obtains a public shop link may be able to access its published content.
• Public QR codes should not contain private or confidential information.
• Removing content from ScanChoice may not immediately remove copies, screenshots, or cached versions held by third parties.

Customers browsing public shop pages should review the information displayed before deciding whether to contact a shop owner or make a purchase.

You should only upload content that you own or are authorized to use. Avoid uploading personal documents, private photographs, or sensitive information that is not necessary for your shop.

If you believe that an image or listing contains your personal information or was published without authorization, contact us to request a review.

We do not sell personal information to third parties as a business model. We may share information in limited circumstances, including:

• Service providers: Hosting, database, storage, security, email, and infrastructure providers that help operate ScanChoice.
• Public visitors: Shop and product information that shop owners choose to publish.
• Legal requirements: Where disclosure is required by applicable law or a valid legal process.
• Security and protection: Where reasonably necessary to investigate fraud, protect users, or enforce our rights.
• Business changes: If a merger, acquisition, or transfer of the service occurs, subject to applicable legal protections.

Third-party services may process information under their own privacy policies and contractual arrangements.

We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, alteration, disclosure, or destruction.

Depending on our implementation, these measures may include:

• Access controls for account and administrative features.
• Secure connections using HTTPS where supported.
• Authentication and session-management controls.
• Monitoring, backups, and security updates where appropriate.

No website or electronic storage system can be guaranteed to be completely secure. You should keep your credentials confidential and notify us if you suspect unauthorized access to your account.

We retain information for as long as reasonably necessary to provide our services, maintain accounts, fulfill legitimate business purposes, resolve disputes, prevent abuse, and meet applicable legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it as appropriate.

Backups, security logs, and records that must be retained by law may remain for a limited additional period.

Depending on applicable law and the circumstances, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a complaint or grievance about our handling of personal information.
• Request information about our processing practices where required by law.

To exercise a right, contact us using the details below. We may need to verify your identity before responding. Certain requests may be limited by legal obligations or other lawful grounds.

Shop owners can also review and update their shop and product information using the controls available in their account, where supported.

If analytics or advertising technologies are introduced, this policy should be updated to explain the relevant providers, information collected, purposes, and available choices.

Disabling certain cookies may affect features that depend on them. Where legally required, we will provide appropriate notice and obtain consent before using non-essential tracking technologies.

ScanChoice is intended for shop owners and general audiences using the platform for shopping-related purposes. We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

We may update this Privacy Policy as our services, technology, or legal requirements change. When we make changes, we will update the date shown at the top of this page.

If a change materially affects how we process personal information, we will provide additional notice or seek consent where required by applicable law.

We encourage you to review this page periodically to stay informed about our privacy practices.

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, contact the ScanChoice team:

We will review privacy requests and respond within the time required by applicable law.